Customer Success Stories

See how businesses across industries are achieving remarkable results with Dexo.chat.

40%
Average Increase in Sales
60%
Faster Response Time
35%
Reduction in Support Costs
50%
Higher CSAT Scores
Featured Case Study

How GlobalRetail Increased Sales by 47% with Unified Messaging

GlobalRetail, a leading e-commerce company with 5M+ monthly visitors, was struggling to manage customer inquiries across WhatsApp, Instagram, and their website. After implementing Dexo.chat, they transformed their customer experience.

47%
Sales Increase
65%
Faster Response
4.9/5
CSAT Score
Read Full Case Study
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GlobalRetail
E-commerce • 500+ employees
💬
2M+
Monthly messages

What Our Customers Say

"Dexo.chat completely transformed how we handle customer inquiries. Our team can now manage 3x more conversations with the same headcount."

S
Sarah Chen
Head of Customer Success, GlobalRetail

"The AI automation is incredibly smart. It handles 70% of routine queries, freeing our agents to focus on complex cases. ROI was visible in week one."

M
Michael Rodriguez
VP of Operations, TechFinance

"We went from 24-hour response times to under 5 minutes. Our patients love the convenience of messaging, and appointment no-shows dropped significantly."

D
Dr. Emily Patel
Chief Medical Officer, HealthFirst

"The analytics dashboard gives us insights we never had before. We can see exactly which channels drive the most conversions and optimize accordingly."

J
James Wilson
Marketing Director, EduLearn

Ready to Write Your Success Story?

Join 10,000+ businesses that have transformed their customer communication with Dexo.chat.